GenAI & AgenticAI

Future-Proofing Hiring: Embracing AI and Learning-Oriented Roles

Transformative shifts in enterprise often arrive through changes in assumptions about people rather than flashy new tools. As generative AI and agent-based workflows become intertwined with everyday work, company designers must rethink not just who they hire but how talent and intelligent systems are orchestrated together. The AI-native firm should measure talent in terms of Full Learning Equivalents, the ability of the organization to cultivate systems that learn, adapt, and improve rather than simple headcount. Traditional org charts emphasize hierarchy and siloed workflows. The agent economy requires blending these silos into intelligence nodes that orchestrate humans and machines. New roles become essential: Learning Engineer, Prompt Architect, Agent Supervisor, Ethical AI Advocate, and Metrics Librarian. Performance evaluation must focus on how human roles amplify intelligence, measured through error reduction and intervention rate rather than output volumetrics. The question is not how many you hire but how much your organization can learn and adapt.

Reimagining Business Planning with AI-Forecast Integration

Business planning has always represented more than numerical prediction: it constitutes a ritual of coordination through which organizations impose architecture upon time and convert uncertainty into actionable conviction. Traditional forecasting, despite its flaws, provided stable epistemic narrative and moral framework for resource commitment. However, modern volatility and complexity have strained these deterministic systems beyond their design capacity. Artificial intelligence introduces unprecedented pattern detection capabilities, processing high-dimensional data to identify signals invisible to human analysis. Yet AI forecasts speak in correlations rather than causality, deliver probability distributions rather than definitive answers, and require human interpretation to convert mathematical output into strategic narrative. Success demands hybrid planning systems integrating three layers: predictive computation where machine learning generates time-series projections with confidence intervals, driver-based causality modeling where human planners assert economic logic and structural relationships, and strategic narrative encoding where leadership imprints forward-looking intent onto probabilistic frameworks. This transformation extends beyond technical implementation to cultural evolution, requiring organizations to abandon the fiction of certainty, embrace probabilistic thinking, and develop new rituals treating forecasts as fluid hypotheses continuously refined rather than static declarations. The CFO evolves from gatekeeper of compliance to architect of intelligent trust, stewarding not just forecast accuracy but institutional capacity for coordinated conviction under uncertainty.

Navigating the AI Hype Cycle: When to Build or Wait

The generative AI revolution presents executives with a fundamental timing dilemma: whether to build now, partner strategically, or wait for market maturation. Unlike previous technology cycles, AI adoption does not follow predictable S-curves but instead exhibits volatile patterns of rapid advancement, operational complexity, and recalibration. This article examines three critical phases of AI adoption: the initial hype period characterized by inflated expectations and compressed timelines, the post-deployment discipline phase where operational reality meets strategic promise, and the compounding intelligence stage where sustainable competitive advantage emerges. Success requires understanding that AI represents not merely a tool but a learning asset requiring continuous investment in feedback loops, governance frameworks, and organizational capability. CFOs and boards must develop new evaluation criteria that measure not just usage metrics but business-adjacent outcomes including decision velocity, forecast accuracy improvement, and knowledge accumulation rates. Organizations that navigate these phases successfully treat AI as strategic capital requiring the same rigor applied to human talent and research investments, building systems that learn faster than competitors while maintaining explainability, adaptability, and alignment with core business objectives.

Generative AI ROI: Key Metrics for Success

The most dangerous number in a boardroom today is not the burn rate or the customer acquisition cost but a blank field next to “AI ROI.” Companies are rushing to implement generative AI tools, deploy copilots, and fund internal agent projects, often driven by competitive pressure or vendor promises. Yet very few can answer, with any rigor, what return they are receiving on that investment. The situation reminds me of early BI and ERP deployments in the early 2000s, when every CIO had a roadmap but few could produce a scoreboard. Having spent decades operating at the intersection of finance, operations, and technology across verticals as varied as SaaS, freight, and gaming, I have seen hype cycles crest and crash. What sustains is not vision but value validation. As CFOs and executive teams steer their companies through this GenAI transition, we need a more grounded, CFO-style ROI framework, one that cuts through the noise and measures AI not as a science experiment but as an economic asset.

Reimagining Finance, Legal, HR, and Procurement through AI

The operating model of a company reflects its deepest assumptions about value: where it is created, how it is scaled, and which functions are necessary evils rather than strategic levers. For the better part of modern corporate history, functions like Finance, Legal, HR, and Procurement have been classified as cost centers. They are essential, yes. But they are typically viewed as enablers of the core business, not the core business itself. They defend margins, manage risk, ensure compliance. Rarely are they tasked with creating alpha. But that framing is quickly becoming obsolete. The rise of intelligent agents, AI-powered systems that act, reason, and learn across domains, now allows us to reconceive these support functions not as back-office overhead but as value centers, capable of shaping outcomes, not just reporting them. As someone who has spent three decades embedded in the architecture of finance and operations across SaaS, healthcare, logistics, gaming, and IT services, I can say with conviction: this is not just a shift in tooling but a shift in posture. The company that adopts AI agents to automate, accelerate, and elevate internal functions reclaims its cost centers as engines of insight, speed, and strategic leverage.

Building AI-Native Startups: Key Strategies

When I reflect on the early days of startup formation, whether sitting around a whiteboard with founders in a SaaS garage or stress-testing product-market fit in a post-seed analytics company, one pattern emerges consistently: great companies are not just well-funded; they are well-framed. They reflect the future they are trying to serve, not the past they are trying to disrupt. In the age of generative AI, the most foundational question for any new venture is no longer “Where does AI fit in?” but rather “What does it mean to be AI-native from day one?” This is not a question of hype-chasing but a question of architecture, team design, data strategy, and product DNA. Being AI-native is about building companies where machine intelligence is not an add-on but the organizing principle of how work is done, decisions are made, and value is created. Having operated across multiple industries spanning gaming, adtech, healthcare, and logistics, I have watched the AI conversation shift from exploratory R&D to core operations. This essay lays out a practical blueprint for founders building AI-native companies from zero. Because in the new economy, intelligence is the infrastructure.

Transforming M&A with AI: Streamlined Diligence Processes

Due diligence, for all its strategic importance, remains one of the most labor-intensive and judgment-heavy processes in finance and corporate development. Whether assessing a potential acquisition target, onboarding a critical vendor, or entering a new market, the early stages of diligence often feel like digital archaeology: sifting through unstructured documents, triangulating conflicting data, and generating clarity from ambiguity. In my thirty years working across M&A transactions, financing rounds, vendor risk assessments, and cross-border expansions in sectors ranging from SaaS to logistics, the same inefficiencies repeat themselves. The bottleneck is not intent but information. And that bottleneck is precisely where Generative AI agents are now becoming transformative. For growth-stage companies under resource constraints but with expanding strategic horizons, GenAI agents are emerging as a new class of co-investigators. They do not replace human judgment but accelerate it, de-risk it, and systematize its early stages. Done right, this is not automation for speed but intelligence as an advantage.

AI-Powered Strategic Planning: A New Era

Every CFO knows the rhythm of the quarterly review: the pressure to reconcile variances, align forecasts, polish slides, and prepare a narrative that is credible yet optimistic. After three decades leading finance, strategy, and operations across verticals from SaaS and logistics to medical devices and professional services, I have come to view the quarterly planning cycle not just as a ritual but as a battleground of clarity versus complexity. We seek not perfection in numbers but conviction in direction. In most growth-stage companies, the quarterly review is still a manual, human-intensive exercise. Analysts scrub data, teams argue over assumptions, and the final materials emerge days before the board convenes. The result is often a summary of what happened, not a simulation of what might. But we now stand at the edge of a new era where AI agents become co-authors of strategy, embedded within the quarterly planning cycle not as tools but as collaborators. These agents will ingest systems data, generate forward-looking memos, highlight anomalies, and propose counterfactual paths the leadership team might otherwise miss. In several of the companies I currently advise, it has already begun.

Navigating AI Risks: A Board Checklist

In boardrooms across industries, a familiar question now emerges with increasing urgency: “Are we using AI?” It is often followed by a more uncertain one: “Should we worry about it?” As someone who has served CFO roles across verticals from SaaS and medical devices to freight logistics and nonprofit sectors, I have seen how board priorities evolve. What was once a curiosity about digital transformation has now become a matter of fiduciary oversight. Artificial Intelligence is no longer an R&D topic or a back-office efficiency play. It sits squarely within enterprise risk, strategic advantage, and regulatory exposure. AI is not simply a tool but a decision system. And like any system that influences financial outcomes, customer trust, and legal exposure, it demands structured oversight. Boards must now treat AI with the same discipline they apply to capital allocation, M&A diligence, and cybersecurity. This is not a technical responsibility but a governance imperative.

AI-Driven Investor Relations: Balancing Speed and Control

When I first began crafting investor memos and quarterly earnings summaries in the early 1990s, precision and consistency were the cornerstones of trust. I learned to write every sentence with an awareness that the language, down to the clause, could move capital. We reviewed, redrafted, and calibrated every disclosure as though reputations depended on them because they did. Today, the mechanisms of Investor Relations have not changed in purpose, but the tools available to execute them have evolved radically. With the rise of Generative AI, companies now have the capacity to produce real-time, multi-stakeholder narratives drawn directly from internal systems and public signals. This technological leap brings both profound opportunity and real risk. The speed and fluidity of generative systems can strengthen the IR function, but only if CFOs, general counsel, and communications leads anchor that power in transparency, consistency, and control.